Google’s emerging Contact Center AI, a report on privacy tools & Twitter tightens access to API

Featured story

Google ups its AI services with new Contact Center solution and developer tools   Jul 25, 2018 by Barry Levine The tech giant's conversational platform is now turning into an intelligent virtual agent and agent helper.

From MarTech Today

New report: Consent management platforms are purchased less often than other privacy tools   Jul 25, 2018 by Barry Levine According to TrustArc and the IAPP, that may be because consent management has too many 'cooks in the kitchen.'

From Marketing Land

Twitter tightens access to API platform & restricts number of daily actions an app can perform   Jul 24, 2018 by Amy Gesenhues Starting September 10, 2018, the default number of Tweets, Retweets, Likes, Follows and Direct Messages an app can perform will be limited.

From Around The Web

Google Ads Parallel Tracking: What You Need To Know, Clix Marketing

Using Google Data Studio to Forecast Inventory Needs, Super Metrics

With AI and Workforce Automation Entering Brand Communications, How Do We Keep Content Ethical?, Skyword

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