A brand manager’s guide to virtual assistants, Genesys partners with Google Contact Center AI & the ultimate guide to HTTP protocol for SEO

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Genesys is offering the first 'fully integrated' use of Google Contact Center AI   Aug 1, 2018 by Barry Levine The new integration brings the technology giant's voice agents and real-time agent support to a major contact center provider.

From MarTech Today

A brand manager's guide to virtual assistants   Aug 1, 2018 by Jane Price Contributor Jane Price explains how and why brand managers should be involved in the development of a virtual assistant.

Facebook updates video ad metrics & adds Moat as measurement partner   Aug 1, 2018 by Amy Gesenhues Advertisers will soon be able to use Moat's measurement platform to verify Facebook's new Video Play metric.

New report: CTV emerges as top platform for video advertisers, completion rates continue to improve   Aug 1, 2018 by Robin Kurzer Extreme Reach's video benchmark report also shows that viewability rates continue to rise.

From Marketing Land

Facebook cuts off access to API platform for 'hundreds of thousands' of inactive apps   Aug 1, 2018 by Amy Gesenhues Facebook has removed access to its API platform for inactive apps and is now queueing up active apps to make sure all undergo the new review process.

Facebook & Instagram introduce new user tools to track time spent on the apps   Aug 1, 2018 by Amy Gesenhues Both platforms are rolling out an activity dashboard and new features to help users manage how much time they spend looking at their phones.

The ultimate guide to HTTP status codes and headers for SEO   Aug 1, 2018 by Barry Adams Do you understand how HTTP protocol works and the impact it has on crawling and indexing web pages? No? Here's a guide written by Contributor Barry Adams on HTTP status codes and headers that will make it easier to learn.

From Around The Web

15 Important Statistics About Smart Speakers in 2018, Convince and Convert

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