Martech Today's all new "Enterprise Call Analytics Platforms: A Marketer's Guide" examines the market for call analytics tools and what you should expect when implementing this software into your business.
Included in this 40-page report are profiles of 12 leading call analytics vendors, pricing charts, capabilities comparisons and recommended steps for evaluating and purchasing.
Topics covered include:
- Trends driving the adoption of call analytics tools
- Does your company need call analytics tools?
- Capabilities
- What you should look for
- Cost of implementation
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