National Cinemedia started employing augmented reality in thousands of theaters last spring, and is now launching its first one for ghosts' favorite holiday.
The smartphone continues to drive inbound call volume to businesses, as mobile becomes a key touchpoint along the omnichannel customer journey. BIA/Kelsey predicts the number of mobile calls to businesses will reach 125 billion in 2018, and jump to 170 billion by 2020.
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